Shipping & Returns

 

Ordering Information

 

WorkSafe Technologies of Northern California accepts Visa, MasterCard and American Express. Purchase orders are accepted from most schools, government agencies and corporations. Purchase orders must be faxed and require pre-approval. To apply for credit, please email your standard credit references to shop@worksafetech.net . PO terms are net 30 days. COD orders will not be accepted.

 

Shipping

 

WorkSafe Technologies ships to the United States, Canada and Puerto Rico only. Orders shipping to Canada or Puerto Rico will not be processed until you have been contacted and a freight method and charge is determined either verbally or by email. This may cause delays to your order but this is to protect you from unexpected duty and import tax charges.

Transit Time

When you place an order, we will estimate shipping and delivery dates based on the availability of your items.

  • UPS Ground: 3 - 8 Business Days

Our primary shipping method is UPS Ground. Shipping charges apply to all orders. If expedited shipping is required, please contact our office at 408-827-3583 or shop@worksafetech.net prior to entering your order.

 

Returns Policy

 

Items may not be returned for warranty or credit without our authorization number clearly labeled on the outside of the shipping carton. Authorization numbers are available from the WorkSafe Technologies office. Any returned item which is to be credited against your account must be returned in like new condition. Seismic mitigation products built to order are not returnable. A 20% restocking and testing fee will be charged for non-defective returns to be credited to your account. Returns for non-defective merchandise will not be accepted after 30 days. Freight collect returns will not be accepted. Products eligible to be returned for a refund or exchange will be credited based on their condition upon receipt of your return. Beyond the product's eligible refund amount, a restocking fee will be applied against the original purchase price of product if it is returned in a less than new condition. Shipping fees will not be refunded under any circumstances. Call 408-827-3583 or contact us for the return merchandise authorization number and shipping address for returns.